A small selection of the reports TIM4biz Call Accounting ships with (your final list depends on your edition and PBX). Run any report interactively on the web, or schedule it to land in your inbox.
Calls that didn't conclude — no answer, lost on hold. Combines the abandoned chart and totals into one view.
Average inbound, outbound and abandoned calls per hour across the reporting period.
Primary KPIs broken down by country for the selected period.
Mix chart and text elements across rows and columns into one report for the screen or your inbox.
Combine total-style elements into a single report — pin it as your home page or have it emailed on a schedule.
Where does your call traffic actually go? See inbound, outbound and cost as a % of total.
Call totals per extension in graphical form — prime KPIs side by side for easy comparison.
Every call grouped by extension for the period. Sample numbers are randomised — any resemblance is coincidence.
Default sign-in landing: today's stats plus an account summary. Swap it for any report you like.
Spot discrepancies and unusual jumps. Multi-site breaks down by branch; single-site by department.
Manage branches, cost centres, serviced offices and PBXs from one login — with per-user access control.
PDFs per extension, per group, per resident or per company. One file each or one bundle with cover summary. [PDF]
Trunk lines in use for every minute of the day. Unused trunks cost money every month — find them.
Known locations of every incoming and outgoing call plotted on a world map.
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Spin up a free demonstration account and run any of these reports against sample data.